I am getting an 'Invalid Username' error when trying to create an account?
If you get an error saying 'invalid username' upon submission this means that the username you are attempting to use has already been taken by another user.
Please note that usernames must be unique therefore please attempt to register again however choose a different username.
What does the amber submission icon mean?
If 'submitted' appears in amber/orange beside a questionnaire then they have not been cleared to play. This means that they have selected 'Yes' to one or more of the options on the health questionnaire.
The warning text on the health questionnaire explains that 'If you have answered YES to any of these questions you should stay at home and contact your GP by phone for further advice.' Please follow this advice.
What can I do if I submitted an amber questionnaire by accident?
If for any reason, you or a member has submitted an amber questionnaire by accident then we would advise that you add a brand new questionnaire to the system and let your COVID supervisor know of the mistake.
How can I delete or edit my submitted Health Questionnaire?
Once a health questionnaire has been submitted it cannot be edited or deleted by any user. It is the responsibility of the person completing the health questionnaire that all details are correct before submitting the health questionnaire to your COVID Supervisor. If for any reason, the details of the questionnaire are incorrect, please create a new questionnaire and let your COVID supervisor know.
I can't see the team/discipline options I want when completing my questionnaire?
Please note that some team and discipline options are specific to a certain association. For example, if you wish to select G4M&O, you need to ensure that the LGFA club is added to your profile and not the GAA club likewise if you wish to select Camogie, you need to have the Camogie club added to your profile and not the GAA or LGFA club.
Users can add multiple clubs to their profile therefore if you play Camogie but your son plays GAA then you need to add both the Camogie and GAA club to your profile.
To add a club to your profile, please navigate to your profile, click on the add club button at the bottom of the page and use the search filters to find the club you wish to add.
Once added you can then add a new questionnaire via the add new button on the home page. The newly added club should appear within the 'Club' dropdown menu and you should have access to the team and discipline you want.