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Registration Payment De - Red Triangle for member - where is the retry button?



  • Ciaran Byrne

    Hello Maria

    I don't know if theres a 'retry' button as such, you can just have the member select the same membership option again, and they will be re-presented with the payment option - as the card details are not stored, it will have to be entered again.

    Hope this helps


  • Maria Noonan

    Thanka Ciaran,

    There was a retry button previously - don't know where it has disappeared to - thanks for your help.  I have also found if the member is using the mobile phone for paying membership - alot of the times the red chip appears, I advise to use a computer or laptop and the payment goes through immediately so it is probably a time delay causing the error/slow internet connection.


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