Handling duplicate Member records

Foireann is a new system that has been implemented using components of the Returntoplay system, used during 2020 for processing Health Questionnaires, and the legacy Games Management System (Servasport) that was previously used for Registrations. 

Data from both systems is available on Foireann meaning that Membership history (going back to 2009) is available from the old Games Management System and the ability to access the system is in place for anyone who previously submitted a Health Questionnaire on the Returntoplay system. 

For clubs registrars and administrators, the above process will result in duplicate entries for some members being present in the Foireann system – one record relating to their old Membership record and one relating to their Returntoplay account. 

At the moment the ability to delete/merge duplicates is not possible. It is necessary to maintain both records on Foireann and in the coming months, once the Membership Registration period has passed, it will be possible to merge the records or delete them as relevant. This exercise will link the Membership history (contained in the Servasport record) with the online profile created through Foireann (or Returntoplay as it was called last year).

It is not necessary to delete or remove duplicates at this time.

When choosing which record to Register for 2021, it is best to use the record which is linked to Foireann as this will allow that member to engage with the club online (e.g. receive notifications of training, confirm attendance, submit Health Questionnaires – if still required) and maintain their profile, which is important for GDPR purposes.